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Policies and Procedures


Premier LLC – Golf and Family Vacation Reservations Terms and Conditions

Booking Process:  All Virginia Golf Vacation confirmations are subject to availability. Reservations will be made and confirmed within 24-48 hours. Reservations are not final until payment is processed. A $75 deposit per golfer is due at time of booking.  Balance due 30 days prior to arrival.  Customer will then receive PDF copy of Virginia Golf Vacation travel information (details below). If tee times are not available within one hour of requested tee time Virginia Golf Vacations will contact customer to find acceptable alternative.

Customer privacy policy: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages you have visited on our site. We will not sell your personally identifiable information to outside companies. All information received will only be used by Premier LLC and Virginia Golf Vacations for customer communication or billing and is located on a secure server.

Customer security policy: All of our customer's payment and personal information is always safe. It is protected by Authnet security software, an industry leader in secure commerce transactions. Their secure sockets layer (SSL) is the industry standard and among the best software today for secure commerce transactions.  All personal information is encrypted including credit card number, name and address and cannot be read over the internet.

Vacation Delivery: Once payment is processed customer will receive PDF copy of Virginia Golf Vacation travel information. Golf vacation travel information can be mailed or faxed upon request. Golf travel information will include itinerary, hotel and golf vouchers, directions from accommodation to courses and copy of payment receipt as well as other destination information. Please review information carefully and contact us if you have questions. Print vacation information packet. Present vouchers to accommodation and golf courses for payment. If any travel information is lost or forgotten please contact us immediately. Virginia Golf Vacations will resend travel information.

Group Cancelation/Refund  Policy: Full group cancelations must be made in writing via fax or email. There is a $75 per person cancelation fee for full group cancelations inside of 30 days. Cancelations made within 72 hours will also include fees for first nights' accommodations and first round of golf. This fee does not pertain to group reductions less than 50% or original group size outside of 72 hours. Any Cancelations not meeting the cancelation policy will be charged as follows: Hotel: First night's room and tax for all rooms reserved. Golf Courses: All green and cart fees for all confirmed players

Change Policy: Our golf concierge's are available to assist customers with changes. Changes to customer itinerary, including changes in, date, day or number of players could affect the price per golfer, particularly as it pertains to the number of golfers per room (occupancy) and weekday/weekend rates. **Changes cannot be made upon arrival**

Inclement weather policy: Customer must be at the course for your confirmed tee time. Your booking has guaranteed a paid round to the course through Virginia Golf Vacations. Issuing of rain checks or credits is at property’s sole discretion it is customer's responsibility to inquire about refunds or rain checks. If course is closed or decides to issue credit please have course representative initial voucher with description and either call 1-877-806-8163 or fax copy to 1-757-258-9033.

Taxes and fees:  Virginia Golf Vacations pre-negotiates rates with hotel, golf course, restaurant and attraction suppliers to facilitate the booking of reservations on your behalf. Rates displayed on the Website are a combination of the pre-negotiated rate and the service fee retained by Premier LLC for making reservations. You authorize Premier LLC to book reservations for the total reservation price, which includes rates displayed plus tax recovery charges and service fees.

Premier LLC does not collect taxes for remittance to applicable taxing authorities. The tax recovery charge is estimated transaction taxes (e.g.. sales and use, occupancy, room tax, excise tax, value added tax, etc) that Premier LLC pays to the hotel supplier in connection with your reservations.  Suppliers invoice Premier LLC for tax amounts. Suppliers remit applicable taxes to the applicable taxing jurisdictions.  Premier LLC does not serve as co-vendors with the supplier with whom we book or reserve our travel arrangements. Taxability and the appropriate tax rate vary by location. The actual tax amounts paid by Premier LLC to suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. Service fees retained by Premier LLC are compensation for making your travel reservation. Our service fees vary based on the amount and type of reservation.

Responsibility: Virginia Golf Vacations and Premier LLC act only as booking agents for the customer pertaining to all reservations and as such shall not be liable for any injuries, damages, loss, or accidents that may occur at any facility or company during the vacation. Company Information: Virginia Golf Vacations Premier LLC 221 Bulifants, Suite A Williamsburg, Virginia 23188 Questions? Please call 1-877-806-8163.